Privacy Policy

Introduction

Blackridge Recovery & Investigations is committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our website or engage our services.

Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, and telephone number for enquiries and communication
Business Information: Company or organisation details where you are acting on behalf of a business
Case Information: Relevant details required to provide investigative or debt recovery services
Technical Data: IP address, browser type, and usage data for website analytics and security purposes

How We Use Your Information

Your personal data is used strictly for the following purposes:

To respond to enquiries and provide our services
To manage and administer client cases securely and efficiently
To communicate important updates and service-related information
To maintain, monitor, and improve our website and services

We do not sell, rent, or trade your personal information to third parties.

Legal Basis for Processing

We process personal data in accordance with UK data protection laws, including where:

It is necessary for the performance of a contract
You have provided consent
It is required to comply with legal obligations
It is necessary for our legitimate business interests

Data Sharing

We may share your personal data with:

Trusted partners assisting with investigations, tracing, or recovery (on a strict need-to-know basis)
Legal or regulatory authorities where required by law
IT and security providers supporting our systems and website

All third parties are required to respect the security and confidentiality of your data.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

Data Retention

We retain personal data only for as long as necessary to:

Provide our services
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

Data is securely deleted or anonymised when no longer required.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure or restriction of your data
Object to processing where applicable
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to enhance user experience and collect analytical data. These cookies do not store sensitive personal information and are used solely for functional and performance purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Blackridge Recovery & Investigations

Telephone: +44(0)203 519 2011
E-mail: info@blackridgeinvestigations.co.uk