Privacy and data protection policy

How Blackridge Recovery & Investigations collects, uses, stores and protects personal data.

Information we collect

  • Contact information — name, email address and telephone number, for enquiries and communication.
  • Business information — company or organisation details where you act on behalf of a business.
  • Case information — details needed to provide investigative or debt recovery services.
  • Technical data — IP address, browser type and usage data, for website security.

How we use it

  • To respond to enquiries and provide our services
  • To manage and administer client cases securely
  • To communicate service-related updates
  • To maintain, monitor and improve our website and services

We do not sell, rent or trade personal information to third parties.

Legal basis for processing

We process personal data in accordance with UK data protection law where it is necessary to perform a contract, where you have given consent, where we must comply with a legal obligation, or where it is necessary for our legitimate business interests.

Who we share it with

  • Trusted partners assisting with investigations, tracing or recovery, on a strict need-to-know basis
  • Legal or regulatory authorities where required by law
  • IT and security providers supporting our systems and website

All third parties are required to respect the security and confidentiality of your data.

Security and retention

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure. Data is retained only as long as necessary to provide our services, meet legal and regulatory obligations, and resolve disputes or enforce agreements, and is then securely deleted or anonymised.

Your rights

Under UK GDPR you may access the personal data we hold about you, ask for it to be corrected, erased or restricted, object to processing where applicable, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us using the details below.

Cookies

This website uses only the cookies needed for it to function. We do not run advertising or tracking cookies.

Changes to this policy

We may update this policy to reflect changes in law or in our practices. Updates are published on this page with a revised effective date.

Contact

Blackridge Recovery & Investigations
Telephone: +44 (0)203 519 2011
Email: info@blackridgeinvestigations.co.uk